Customer acquisition and retention – business.connected Digital series

When customers remember, refer and return, we benefit. We don’t just make more sales, we reduce the cost of acquisition, which means making more profit.

In this business.connected webinar, understand the value of retention and how to profit from customers who remember, refer and return.

Key takeaways from this session:

• Find out how to sell to customers with an experience-first strategy

• Three ways to add the customer to your decision-making

• Ensure a good experience, turning it into more sales

This webinar is part of a series for business.connected. Check out the other events

Free video training, exclusive offers and workshops

The business.connected hub is a free online training programme of workshops, webinars and e-learning modules designed to help businesses go digital and adopt new technology. Take me to the hub now