How to create a winning customer experience online
Posted: Tue 11th Oct 2022
In this free workshop, Louise Lally takes you through how to increase customer engagement and drive conversion in your business.
The session also explores tools you can use more often to leverage your customer experience and increase sales in your business.
Key takeaways from this session:
Ways to analyse key performance indicators (KPIs) in your customer experience
How to measure KPIs in order to grow your business
How to design your own customer experience model within your business
This webinar is part of a series for business.connected. Check out the other events
Free video training, exclusive offers and workshops
The business.connected hub is a free online training programme of workshops, webinars and e-learning modules designed to help businesses go digital and adopt new technology. Take me to the hub now