Louise Brogan is owner of Louise Brogan Ltd and expert in all things LinkedIn. She shares her knowledge on newsletters for small businesses, giving some expert tips to help get you started.
What should a newsletter be?
I think a newsletter should be something that people sign up to because they're getting value from it. The only reason people want to hear from you is if you're helping them.
We can all build our businesses on social media, but if those platforms make changes we have zero control over what happens.
If you can direct people from your social media to your newsletter, you're actually getting straight into their inbox. Whenever they open their emails, they have a direct message from you that isn't determined by whether a social media platform's algorithm wants them to see it.
Who should be writing a newsletter?
Anybody who has a company where they want to get in front of their ideal client via their email inbox, whether it's a product-based or a service-based business.
For example, I've signed up to glass bottle milk deliveries and I get an email from the milkman about once a month. The message talks about the benefits of having glass bottles instead of plastic and of supporting local small businesses. It also lets us know what special items they have available that we could add to our delivery.
Because I'm on their email list, the milkman has a direct opportunity to tell me about the other products he has. While I do follow them on Facebook, I don't see their Facebook posts very often.
The other benefit is that I now feel like I know this company. The person who writes the email is called Brendan. He delivers the milk when we're all still in our jammies in the house. We don't really see him, but I'm getting an email from him, and I feel like I'm getting to know him.