Learn about understanding your customer, how customer focus benefits you and your customers, and how to create a customer-orientated mindset.

Lunch and Learn: Why customer focus is important to a business

Webinar

In this Lunch and Learn, Paul Clayton, a business development consultant with over 30 years' experience in senior sales and management roles, explains why and how customer focus is the route to success for your business. 

You likely believe you deliver a great experience to your customers, but do they hold the same view?

Lunch and Learn: Why customer focus is important to your business

Learn about understanding your customer, the benefits of customer focus, and how to be customer-oriented.

TL;DR: I Help Purpose-Driven Brands Attract &amp; Convert Loyal Customers
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Feeling lost in the digital jungle?
Metrics swirling, competitors multiplying, and customers forgetting your brand faster than last season&apos;s trends?
At Impulsiv®, we&apos;re passionate storytellers on a mission to help ambitious fashion and beauty brands like yours stand out from the crowd. We don&apos;t just craft beautiful websites – we design magnetic online experiences that capture hearts, minds, and wallets.
My secret weapon?
Years spent captivating audiences on screen as an actor and model. Now, I use my insider knowledge of consumer behaviour to help brands thrive. We create advanced Shopify themes and digital content that resonate deeply with your target customers. ??
Think of me as your strategic partner. I&apos;ll help you craft a clear message (the what) and a captivating online presence (the how) to turn browsers into loyal fans.
Ready to rewrite your brand story? Let&apos;s chat!

Ecommerce Consultant

Lunch and Learn: How to boost traffic to your e-commerce site this festive season

Discover the tactics to reach a wider audience and have your products twinkling under everyone's virtual Christmas tree.

Hello! I am a Programme Manager at Enterprise Nation, with a passion for empowering event industry newcomers.

Programme Manager

Next Generation: Market and access customers for your service

A group for all Next Generation participants. Join other likeminded entrepreneurs and trainers to learn how to stick to weekly goals and be held accountable for your business! If you’re not part of the Next Generation Bootcamp but would like to connect with like-minded business owners, don’t worry, there’s a group for you too!

At OnePageCRM, we help small businesses and entrepreneurs grow their sales with a simple, action-focused CRM. Designed by entrepreneurs for entrepreneurs, it’s built around taking action and ensuring consistent follow-up while nurturing key business relationships. It gives you peace of mind, knowing exactly what needs to be done and when, even while juggling multiple business priorities.

Co-founder

CRM expertise

Growing Your Business with Action-Focused CRM

We help small business owners and entrepreneurs streamline sales and boost productivity through OnePageCRM.

OnePageCRM transforms a contact database into a colour-coded action list with due dates, ensuring one never misses a follow-up or deadline. It&apos;s designed to drive proactive sales for SMEs.

Key Benefits:
- Proactive sales & relationship building: Strengthen connections, build trust, and increase sales.
- Action-focused productivity: The 

I&apos;m an entrepreneurial Career Mentor and Marketing & Product Professional with 18+ years of experience, MSc in Behavioural Economics and PM Certificate.

Throughout my career, I&apos;ve gained hands-on experience in the FMCG, EdTech, Dating and Sustainability industries, which has given me valuable insights that I use to help my clients. 

I am not afraid to try new things, always experimenting and taking a product approach to solving problems. My motto is: Try fast. Fail fast. Move fast.

Lunch and Learn: Why customer focus is important to your business

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