Paul Savage, principal at AIMS Accountants for Business, discusses the one thing that all successful businesses will have in common.
We all have our lightbulb moments. I had one at 2.27am on a Sunday morning. My two-week-old child was crying and I suddenly understood what everyone had meant when they said life would never be the same after I became a parent. I had another one sitting with John, my client, in front of his bank manager, talking through his borrowing requirements.
John had approached me a few months earlier because someone in the pub had told him he needed to have a budget in place. As John said "After all if you don't know where you are going, how do you know when you get there?" I always figured a budget was a good idea, so we put a budget in place and included a very simple report that each month compared actual to budget - not just for profit but for cash as well - and provided an explanation of the main differences.
That was the key. If all we had done was bind the budget into a nice little folder and leave it on the shelf it would have been worthless. Instead, we used it as the document that set out "this is what we think is going to happen" and compared it to what actually happened and John's understanding of his business became much more detailed and much closer to reality.
I have to admit, the first month was difficult. It is always difficult for people to open up about the things that haven't worked as expected, but the process very quickly got easier as everyone realised that this was about understanding the business not pointing the finger.